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SURVEY & FEEDBACK FORM
 
Indicates a required field.
  CONTACT INFORMATION    
  First Name  
  Last Name  
  Street Address  
  City  
  State  
  Zip/Postal Code  
  Phone  
  Email  
  COURSE EVALUATION    
  Dates of Play  
  Online Reservation Date  
  What type of traveler are you?  
  At what resort/hotel do you typically stay?  
  Length of stay in Texas  
  Why did you select The Heritage Ranch Golf & Country Club?  
  How did you hear about this course?  
  Would you recommend this course to others?  
  If not, please tell us why  
  Other Services needed  
  Additional comments  
  CUSTOMER SATISFACTION  
  Please rate the following questions on a scale of 1 to 5.
5=Excellent/High and 1=Poor/Low
 
  Condition of the greens  
  Condition of the fairways  
  Did the course meet your expectations?  
  Do you plan on returning to this course again?  
  Pace of play  
  Time to complete round  
  Impression of golf professionals  
  Impression of other Heritage Ranch staff  
  Price value of a round of golf  
  Selection of merchandise in Golf Shop  
  Overall impression of Golf Shop  
  Service of on-course beverage carts  
  Price value of food and beverages  
  Overall impression of course and facilities  
  TELL US ABOUT YOURSELF    
  Are you a local resident?  
  Rounds of golf per month  
  Rounds of golf per year  
  Home course  
  What is your annual income?  
  Birth Date  
  Handicap  
  In an average week, how much time do you spend using your computer?  
  In an average week, how much time do you spend on the Internet?  
  Do you use the Internet to view and choose golf courses?  
  What is your level of expertise when using a computer?  
  TOURNAMENTS/EVENTS  
  Please rate the following questions on a scale of 1 to 5.
5=Excellent/High and 1=Poor/Low
 
  How was the registration process?  
  How was the course?  
  How was the staff?  
  How were the facilities?  
  Overall impression of Tournament/Event  
  How did this Tournament/Event compare to others you've attended?  
  What tournament/event did you attend?  
  In what ways could the tournament/event have been improved?  
  Would you like someone from The Heritage Ranch Golf & Country Club to contact you regarding a future Tournament/Event?  
  Would you recommend this Tournament/Event to others?  
  Approximately how many Tournament/Events of this type do you attend each year?  
  Do you plan to attend this Tournament/Event next year?  
  May we contact you for additional information by email or telephone?  
  
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